Monday, November 16, 2009

Toys R Us is being deceptive!

I hate to use our show's blog to voice my concerns and opinions, but I am just too mad not to! I have never gotten into the Christmas toy crazes ie. Tickle Me Elmos, Baby Alives etc etc. As any listeners' know, I have an ADHD daughter who is very hard to shop for. And what does she want this year? You got it a Zhu Zhu pet!!!!
So wanting to get her at least one thing she truly wants, I go on the hunt. Like thousands of others, I assume. I find Toys R Us periodically is posting that they have them. I sit for hours hitting refresh and never get one in time. I'm disappointed, but oh well, that's the thrill of the hunt, I guess. So I call, and am told they don't update over the weekend, and that's why they are showing up as available. Someone tell me if I am wrong, but why would it be updating constantly to say they are there and then gone?
So this is why I am really mad and have added the pic of the receipt as proof. After two days of hitting refresh, I am able to order three!!! Three Zhu Zhu pets for six kids. I am feeling very blessed at that point. I decide I don't need three Zhu Zhu pets. In reality, my kids can share. So I plan to give one to my neighbor who is desperately searching for one, and donating the other to Buffalo Dream Center.
So I have these three Zhu Zhu pets in my cart. It tells me it will be forty something dollars with shipping. Still much better than the fifty something greedy people are charging on ebay. So I begin looking for some accessories, of course sold out. No big deal I was lucky to get what I did. I go back to my cart about fifteen minutes later. Hit check out. It goes over my shipping info and the cost again. I agree and go on to put in credit card info. I finish the process and the receipt comes up only to tell me they are not in inventory. The receipt even has an order number.
WHAT!!!!!!! I gave them my card info!!! So my mind begins spinning. Are they running a scam? Are they doing this to get people to the site? Or worse if I had said: Sweet I got these so I'm here let me grab a few other things and save myself shipping cost and then hit check out, I would have gotten all the stuff I probably could have gotten cheaper elsewhere.
I'm spreading the word. Know that this blog is meant as a warning. I am now boycotting and hope others will Toys R Us. I will change m opinion if I see proof that the three Zhu Zhu pets I should have had are donated to Toys 4 Tots, Buffalo dream center, and Children's hospital. I don't want them any longer from Toys R Us, but know that there are plenty of kids out there that would cherish one who can't even afford the face value price of ten bucks for these, let alone fifty!
So hear me now Toys R Us. We are planning a whole show on Zhu Zhu pets. I would hope you would make this right and prove you have sent AT LEAST three Zhu Zhu pets to charity. You're not going to fool me I know you have some! In the back of a warehouse somewhere where they are being held onto for Christmas rush so you can draw people into your store. Make good on this wrong!

Oh and we will be doing a show on this a week from Tuesday, but I will hit on it in the first few minutes of Wendsday's show. Please join us for the Tuesday show and voice your opinion. I have heard quite a few people complaining about the same things!

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